Returns Policy

If you decide to return a wine for any reason, we are happy to replace it with another wine; give you credit towards your next purchase from; or issue a refund to your original form of payment. Please make claims by e-mail to

You have a statutory right to cancel any order within 14 working days of receipt of the goods, please see here.

If you wish to return some or all of your order please wait for the return to be approved by us before you return the goods. Please provide details of what you want to return and why.

If the return is approved we will contact our delivery company to arrange the return.  Any returns will be refunded as soon as we receive the items, but certainly within 30 days.