How Halfwine Works
What to order
If you want to select your own wine, the half bottles option allows you decide how many you want of which half bottle. If you order 12 or more half bottles, or spend £110 or more, delivery is free.
halfwine.com have put together wine tasting packs and style packs to enable you to discover your favourite style of wine (and to have some fun with fellow enthusiasts). We have also put together selections of a dozen red, white or mixed half bottles (with vegan and organic options too) and a dozen easy-opening screw cap half bottles.
If you want to pay a fixed amount each month we have plans (a wine club subscription) for a half bottle a week (that is 4 half bottles per month) or 6 or even 12 half bottles per month. We will deliver a mixed case each time that will vary by the seasons. Or you can select a white or red wine only option. This option will set up a monthly charge to your credit or debit card. You can change, suspend or delete this instruction at any time using Contact Us. Please note that because the price is calculated on on giving you 1 half bottle in 12 free, you can't use another discount voucher with a wine club subscription. Your subscription price is updated annually in April, when industry-wide duties and cost increases become known.
Place an order
If you press the ‘Add to cart’ button of a half bottle or a pack, it will add it to your basket. You can amend your basket at any time. You do not have to be logged in to add wines to your basket; only to check out. Click the 'Checkout' button to pay.
In order to pay you have to have set up an account and be logged in. You will be asked to enter your payment details the first time you order from this site, even if you had an account previously on halfwine.com. This is because, to protect you better, we have outsourced everything relating to payments to Shopify; we keep no payment details in our records.
If you need more information, please refer to our Frequently Asked Questions or Contact Us.
A gift message
If you are sending a gift then on the checkout page there is an option for you to write a personal message to the person to whom you are sending the gift. This message will be printed at the top of the packing slip so that the first thing that the very lucky recipient will see is your message. (Our packing slips never include prices.)
Set up your account
In order to be able to transact with you we need to know your name and address and other information.
Your account area contains details of your order history; undelivered and delivered. Click on the highlighted order number to see details for that order. An easy way to reorder any items is to click on the highlighted product name within the order, and 'Add to cart' from the product page that opens.
Go to Create Account if you want to set up your account now.
Once you have created an account, you will log in with your e-mail address and chosen password. If you forget your password please click the Forgot Your Password? link on the Sign In page. You will be asked for the e-mail address you used when you created your account. This will send you an e-mail with a link to the website where you can enter a new password. If you have forgotten the e-mail address that you used, please Contact Us.
Where we operate
halfwine.com ordinarily only distributes in mainland UK. Should you be located in the outer islands or in Ireland (Northern and Republic) please contact us first to find out what the shipping charges will be. We can arrange shipments of EU originated wines to EU countries but this incurs an extra charge - please contact us to discuss this. We accept payment from most countries for delivery in the UK.
Cancel an order
Please contact Deliveries using Contact Us to cancel an order. We will try our best to cancel the order before delivery. You also have a statutory right to cancel your order within 14 days of receiving your half bottles of wine. On cancellation you are entitled to a full refund of what you paid. However, if there is not sufficient time to cancel before delivery has started we will deduct the cost of return back to our warehouse from the refund. You may of course arrange your own delivery of the half bottles back to our warehouse at your own risk. In this case we will not deduct a delivery charge from the refund but will not refund the cost of any half bottles that are not resalable (most times due to damaged labels).